車站方向性標示系統評估指標與方法之研究-以台北車站為例

Abstract

由於車站隨著運輸系統的擴張，使得車站形成大型化與共站的趨勢，且車站旅客動線亦隨之複雜化。然而，為了使旅客在車站內能夠順利地進站、出站、轉乘等從事各項活動，因此車站標示系統之規劃設計亦隨之重要。 有鑑於此，本研究針對車站標示系統之規劃設計進行探討。首先以現場觀察歸納出目前車站標示系統規劃設計具有五項缺失，分別為缺乏連續性、缺乏統一性、缺乏可視性、缺乏可注意性及缺乏可讀性。並藉由問卷調查瞭解目前台北車站旅客對車站標示系統規劃設計之認同程度，整體而言，本研究針對認同程度較低之問項進行探討；不同群組對於認同程度存在顯著關係之問項，結果顯示近三個月到台北車站2次以下之旅客以及進出台鐵、台鐵高鐵轉乘、高鐵捷運轉乘之旅客對車站標示系統規劃設計認同程度有偏低的情形，故車站標示系統設計者可針對上述情況之認同程度較低問項進行標示系統改善規劃。 由問卷結果得知車站方向性標示為大型車站旅客尋路時最常使用之標示系統，因此本研究透過文獻資料、現場觀察、問卷調查歸納出車站方向性標示評估指標，包括連續性、統一性、可視性、可注意性及可讀性，並利用視線分析法、矩陣法提出方向性標示之評估方法。最後以台北車站為例，以供車站標示系統規劃設計者參考。

As the station with the expansion of the transport system, the station becomes the formation of large-scale trends, and passengers moving paths are also complex in the station. However, in order to make passengers successfully enter or out in the station and change the transport system to engage in such activities, sign system’s planning and design is getting important. This study discusses the station of sign system’s planning and design. First of all, to observe the Taipei main station and sum up have five disadvantage of sign system’s planning and design , included lack of continuity, lack of standardization, lack of visibility, lack of noticeability and lack of readability. And through questionnaires of passengers in the Taipei main station are about sign system’s planning and design level of recognition. The research discuss about the less recognition of the items. Different groups about difference significantly of the items, the results show that passengers who go to the Taipei main station less than two times in three months, go to TRA, TRA & THSR interchange, and THSR & TRTC interchange have lower level of recognition in the items. The sign system’s designers can improve the lower level of recognition in the items. Results from the questionnaire indicated that the direction signs are most commonly used sign system which passengers find its way in the large station. In this study, through the literature, the station of observations, and the questionnaire are summarized evaluation indicators of direction signs for the station, including continuity, standardization, visibility, noticeability and readability. Using sight line analysis and matrix representation of the direction signs propose assessment method. Finally, the Taipei main station as an example, provided the station sign system’s planning and design for the designers.