網絡結構、知識吸收能力、組織敏捷性與組織績效之關係研究

Abstract

網路經濟時代的來臨，讓企業所面臨的競爭環境發生變化：市場需求不確定性的風險、知識更新的流動皆相較過去來得快速。而在這嚴峻的局勢下，企業該如何維持自身的競爭優勢，快速應對週遭環境變化，創造市場價值，遂成為近年來多方研究探討的主要議題。本研究針對組織敏捷性(organizational agility)加以分析，並將企業角度分為組織外部於產業網絡中的結構位置、連結關係，與內部知識吸收能力的強弱兩個方向逕行探討，以了解企業轉化風險，再造競爭優勢，進而提昇績效的關鍵能力。 本研究以台灣各產業高階經理人及公司員工為研究對象，研究之初透過文獻的收集及閱讀，根據過去學者所發展之研究理論，延伸出本研究的研究模型與假說，並據以建立結構方程模式(structural equation model)，再參考聲望等級較高的西文文獻，定義變數與確立問項資料，發展出問卷量表。問卷設計完成，首先進行小樣本的前測分析，微幅調整問卷內容後再正式發放研究問卷。本研究最終蒐集260份的有效樣本，接著進行後續的統計分析與假說檢定，歸納出本研究最後的結論及策略意涵。

The approach of the network economic generation changed the competitive environment that companies faced, such as uncertainty of market necessity and faster information circulation. With this harsh environment, how to maintain the vantage, hasten the response ability and create more value is a critical issue for all enterprises. This research positioned organizational agility as the main factor, analyzed the enterprise into external and internal aspects: The structural position and connecting relation of external property network, and the internal absorptive capability. The overall research goal is to figure out the key ability of organization to reverse the risk and reforge the vantage in order to enhance performances. This research is responsible for Taiwan's industry senior managers and employees. Related literatures are collected at first and then the research model and hypothesis are extended accordingly. With the Structural Equation Model (SEM) constructed and high-level literature referenced, the variables and question items are decided to form the questionnaire. Pilot test is carried to adjust the questionnaire with few samples. After minor revision, the formal questionnaire is confirmed and released. Totally 260 effective samples is taken to execute statistically analysis and hypothesis testing, then the conclusions and strategic implications are induced.