标题: | 工作满意与组织承诺关系之研究 --以高中职军训教官为例 A Study of the Relationship between Job Satisfaction and Organizational Commitment—Taking High School Military Trainers as Examples |
作者: | 張純純 Chwen-Chwen Chang 林富松 Fu-Song Lin 管理科學系所 |
关键字: | 组织承诺;工作满意;军训教官;organizational commitment;job satisfaction;military trainers |
公开日期: | 2003 |
摘要: | 本研究调查范围为军训教官,以“工作满意”与“组织承诺”二个概念架构,研究军训教官工作满意与组织承诺的现况,比较其差异及相互间的关系,与不同人口特质在 工作满意及组织承诺的差异情形,以及影响军训教官“工作满意”与“组织承诺”的重要因素。 本研究以Meyer and Allen’s ’’情感、续留级规范量表(ACNCS)” 和Weiss,Davis,Davis,England & Lofgurost”明尼苏达满意度问卷(MSQ)”为问卷,其中工作满意含九个变项、组织承诺含三个变项。以问卷调查法发出360份问卷,回收有效问卷167份,回收率达46.4% ,利用SPSS11.0版统计软体进行叙述性统计、变异数分析、因素分析、相关分析及回归分析来验证本研究之假设。 本研究主要研究重点在于军训教官“工作满意”与“组织承诺”的关系,经过实证分析结果研究发现,在工作满意方面,工作内容与发展性、工作稳定性之满意程度上无明显差异;成就与评价认同之满意程度上,主任教官高于生辅组长及一般教官、未婚者高于已婚者;人际关系、工作环境之满意程度上,个人背景之部队转服高于大学毕业报考军训教官班;管理当局之满意程度上,未婚者高于已婚者;薪资与升迁机会之满意程度上,年龄、工作职务、阶级有显着差异;服务与指导机会之满意程度上,41岁以上满意程度大于31-35岁者;能力技能与判断满意程度上,工作职务、性别、背景有显着差异。在组织承诺方面,情感的承诺及规范的承诺程度上,个人背景之部队转服高于大学毕业报考军训教官班;续留的承诺程度上,年龄、工作职务、阶级有显着差异。在“工作满意”与“组织承诺”两变项间,均有显着的正相关。在人口特质各变项上,人口特质变项在整体组织承诺上有显着差异者仅个人背景变项;在整体工作满意上有显着差异者仅工作职务变项。 由研究中显示,“工作满意”与“组织承诺”有显着的正相关,因此提升军训教官的工作满意程度,必有助于提升军训教官组织承诺的程度。 his study is a comparative study that attempts examine the extent of organizational commitment and job satisfaction about the psychological state or attitudes toward military trainers. Survey questionnaires connect with the items of Meyer and Allen’s ”affective ,continuance and normative scales(ACNCS)” and of Weiss ,Davis ,Davis ,England & Lofgurost’s “Minnesota Satisfaction Questionnaire and develop several hypothesis. Also, based on the results of factor analysis, the variable of organizational commitment consists of 3 sub-variables and the variable of job satisfaction consists of 9 sub-variables . 360 copies of questionnaires were released and 167 effectives ones were collected. They were analyzed and examined by SPSS11.0 in Cronbach’sαtest, descriptive statistics, T tests ,correlations ,and an exploratory factor analysis. A cross-sectional exploratory survey design is employed; the method is self-administered questionnaires. The result revealed that the respondents of military trainers transfer from army scored higher affective commitment and normative commitment than those from university graduates. Age, positions and ranks made a difference in continual commitment. In contrast, at job satisfaction, those two groups of people showed no difference in the satisfaction of job contents, development and job stability. Singled scored higher than the married. For relationship satisfaction and work environment satisfaction, military trainers still scored higher than those from university graduates. The research shows a higher difference of satisfaction on age, work affair and hierarchy than those of university graduates. For salary and promotion satisfaction, age, positions and ranks made a difference. For service and indicator chance satisfaction, age above 41 scored higher than age between 31-35. Job staff, gender, background made a difference in ability technology and judge satisfaction. Organization commitment and job satisfaction are highly positively related. For all personal characters in organizational commitment, just background makes a difference. For all personal characters in job satisfaction, just work affair makes a difference. From the research, organizational commitment and job satisfaction are highly positively related. So if promote job satisfaction, then organizational commitment will be promoted. |
URI: | http://140.113.39.130/cdrfb3/record/nctu/#GT009131544 http://hdl.handle.net/11536/56701 |
显示于类别: | Thesis |