數位學習系統：以企業人力資源管理為例

Abstract

傳統上，企業內的教育訓練規劃都必須集聚所有參與的員工於同一地點與時間上課，其所產的業務排程困擾與成本相當高。使用者如果可以透過網路學習與評量，除了可以彈性運用時間與節省成本外，進而可以更有效的解決公司的人事營運作業。

本研究建構出企業數位學習評量管理系統，整合公司內部的企業資源規劃系統。學習參與者的數位學習評量成績結果自動的存入資料庫系統，減少人工作業時間，避免人工登記錯誤或遺忘登錄，學習參與者可以及時的得知測驗結果，增加學習成效，並且可以提高人力資源管理之效率。

本研究針對新竹、苗栗地區的電子、電機、資訊業為主的廠商員工，以發放問卷方式作問卷調查，有效樣本數為87份。在數位學習評量系統策略因素問卷探討中，有82.8%的受訪者贊同「數位學習評量系統有助於人力資源分析與調派運用」，以卡方檢定，性別在此問題上無顯著性差異。有86.2%的受訪者贊同「數位學習評量系統有助於工作技能之提升」，性別在此問題上達到顯著性差異。在問卷統計中，多數受訪者對企業數位學習對人力資源管理的影響持正面看法。在數位學習內容與環境影響方面，多數受訪者在不同答題中，贊同會影響提高數位學習的因素有高階主管的支持、數位學習環境、數位學習互動效果、數位學習的豐富性與學習講師的協助。

Traditionally, companies need to get together all employees in the same place and same time for corporate training. It is inconvenient for business arrangement because of inflexibility, and it is not a cost-effective way. In digital era, just-in-time training becomes a basic survival need and critical strategy.

This thesis focuses on e-learning systems. In research, an e-learning system is adopted for corporate use studied on human resource management. A questionnaire is applied in researching attitudes of industry employees toward corporate e-learning systems.

The implementation results demonstrate that the integrated system can reduce travel time and training cost, train employees in any place and time, and increase data integrity. The questionnaire results show that 82.8% interviews approve “a corporate e-learning system is beneficial for HR analysis and assignment.” Chi-square test indicates no variance with the question between men and women. 86.2% interviews approve “a corporate e-learning system is helpful for improving job skills.” Chi-square test indicates a variance with the question between men and women. Results also indicate that most interviews take positive attitudes toward effect of corporate e-learning upon human resource management.