標題: 網路成文規範與使用者行為之初探—以台大椰林風情BBS政治版為例
作者: 吳美瑩
Mei-Ying Wu
周倩
Chien Chou
傳播研究所
關鍵字: 網路;網際網路;電腦中介傳播;行為;禮儀;規範;電子布告欄;cyberspace;Internet;CMC;behavior;netiquette;norm;BBS;rule
公開日期: 2000
摘要: 本研究目的是探討網路使用者在「有所為」或「有所不為」的抉擇上,有些什麼考量,影響網路行為的因素有哪些,又,目前網路是如何規範的。本研究藉由文獻回顧,探討網路情境特性與使用行為之間的關聯,也瞭解網路規範存在的必要理由和人們遵守它的考量。另外,本研究也探討網路社會的非正式規範和公共部門的管制兩者規範網路的情況。 本研究以BBS討論區「椰林風情站政治版」為實證研究的個案,利用問卷調查法蒐集資料,探討使用者的網路管制態度、對網路情境的認知及使用行為。另外也以內容分析法,檢視與研究個案最相關的五份網管文件,瞭解這些文件呈現出對網路規範的哪些「應然」期許。 問卷調查結果指出,使用者對在網路上違規的看法和網路允許人們可以變換身份的使用規則,是與其行為表現相關的。本研究亦發現,使用者的態度傾向同意自由放任網路,反對公共部門的積極介入管制。其中,很方便就可使用網路和無上網時間限制的使用者,比其他使用者,更傾向持放任網路自由的看法。另外,本研究的內容分析結果指出,規範文件最常以「避免去破壞什麼」的語言表達形式來展現規範內容。在內容規定上,文件大多會對言語使用問題做詳細的規定,例如禁止誹謗中傷、攻擊謾罵或詆毀族群等。
The purpose of this study was to explore the factors that affect online user’s behavior and the regulatory practices in cyberspace at present. This study reviewed previous research and accounted for discrepancies between online and offline behavior, the cause of the order without law in cyberspace, the reasons why people obey the rules in cyberspace and the functions of government regulation and cybersociety’s social control. This study chose the board of "politics" in National Taiwan University’s bulletin board system as the study case and adopted the methods of content analysis and survey for investigation. The result of survey indicated that user's attitudes to online deviant behavior and changeable identity are related to his/her online behavior. This study also found users’ more support for laissez faire and objection against government censorship to the Internet. And the users who can access Internet easily and without time limitation support laissez faire most. A comparison of the written netiquette norms was also conducted. The normative statement found in those documents is often in terms of "avoid violating" something. And the issues of regulation content always include the prohibition of foul language.
URI: http://140.113.39.130/cdrfb3/record/nctu/#NT890376007
http://hdl.handle.net/11536/66783
Appears in Collections:Thesis