接單式生產資訊之應用研究—以A製造公司為例

Abstract

由於市場的變動與顧客需求被重視，越來越多的企業改採以接單式生產取代傳統的存貨式生產，以迎合顧客特殊的需求。在接單式生產環境中，專案經理負責訂單從產品設計、原物料購買、組裝到最後將成品完成所有的流程規劃與控管。在缺乏標準且一致的專案規劃與控管的流程，往往使得企業存在有多套規劃方式，有的專案經理仍然使用傳統人工方式來規劃與控管專案；而有的專案經理雖然已經使用電腦軟體來輔助規劃與控管專案，但也僅限於單機作業，無法將電腦軟體的助益提升至整個企業。在如此多套沒有統一的規劃與控管情況下，使得企業要整合各專案資訊難度相對的提高。 本研究目的是建立適用於接單式生產標準化規劃與控管流程。經由標準化的流程步驟，使得管理者能得到正確且即時的專案資訊，進而做出正確的決策。 本研究首先針對接單式生產環境的特性，整理出標準的規劃與控管的流程，大致分成四個階段，分別是：（1）專案分解；（2）資源規劃；（3）資訊發佈；（4）回報與控制。接著以A公司為對象進行實例驗證，透過本研究之標準規劃與控管流程，搭配現有套裝軟體，以協助A公司管理者在專案之規劃與控管時，皆能得到正確且即時的資訊，進而做出正確的決策。 本研究成果：（1）建立標準化專案規劃與控管之流程管理；（2）A公司實際案例操作。

Due to higher premium put on market changing and customer's demand, many companies use build-to-order to replace make-to-order. In the BTO, project manager's responsibilities are planning and controlling of production. There are usually several project planning and controlling ways in a company. Some project managers still plan and control their projects by man-made. And some project managers use computer to help himself. But, lack of linking, it can’t provide a lot of profit for for the company. The research wants to build a standard process of planning and controlling in BTO. Through this process, it lets managers get correct and immediate information. And they can make right decisions. The research first focus on features of BTO, and builds a standard process of planning and controlling. There are four stage in this process: (1)Project Breaking Structure, (2) Resource Planning, (3) Information Releasing, (4) Feedback and controlling. Taking A company as a sample. Through this process and packages, it can help managers in A company to plan and control their projects. What we can get from this research : (1) Building a standard process of planning and controlling, (2) Taking A company as a sample.