标题: 知觉组织支持、驻外人员海外适应与工作满意度对组织承诺影响之研究-以Y航运公司为例
The impacts of perceived organizational support, overseas adjustment and job satisfaction on organizational commitment ─A case study of Y marine transport corporation in Taiwan
作者: 林奂妤
Lin, Huan-Yu
丁承
Ding, Cherng
管理学院经营管理学程
关键字: 知觉组织支持;海外适应;工作满意;组织承诺;Perceived Organizational Support;Overseas Adjustment;Job Satisfaction;Organizational Commitment
公开日期: 2013
摘要: 为配合全球化下经贸活动的快速发展与跨国企业的运输需求,航运业的服务范畴已从区域性型态扩展至全球,在贸易航线据点不断扩增下,为强化与海外子公司的协同合作关系,母公司须时常将人员外派至各地,代表母公司至海外子公司进行营运管理,因此如何提供适切的管理措施予驻外人员,协助其在驻地的适应情况,进而顺利达成组织赋予的任务,便成国际人力资源管理的一大挑战。
故本研究采用社会交换理论的观点,以某知名跨国航运公司为取样对象,来探讨驻外人员知觉组织支持、海外适应(包括一般适应、互动适应、工作适应三构面)、工作满意度以及组织承诺之间的关系,实证研究结果显示:一、知觉组织支持对海外适应、工作满意度及组织承诺有正向影响效果。二、知觉组织支持会透过海外适应正向影响驻外人员的工作满意度。三、知觉组织支持会透过驻外人员工作满意度正向影响组织承诺。最后针对研究结果,对管理者提出国际人力资源管理政策建议。
In response to globalization, rapid development of trading activities, and demand for transportation from international corporations, the service range of container shipping industry has shifted from regional scale to international one. With expansion of trading and shipping bases, to strengthen the cooperative relationships among overseas branches, headquarters have to dispatch employees overseas serving as representatives to deal with managerial affairs in the branches. Therefore, how to motivate and manage expatriates, assist their adaptation to local contexts, and further accomplish the tasks assigned by the organization have become major challenges to international human resource management.
This study examines the relationships among expatriates’ perceived organizational support, overseas adjustment, job satisfaction, and organizational commitment based on social exchange theory. The research results indicate that 1) expatriates’ perceived organizational support has a significant effect on overseas adjustment, job satisfaction, and organizational commitment; 2) expatriates’ perceived organizational support affects expatriates’ job satisfaction through overseas adjustment; 3) expatriates’ perceived organizational support affects expatriates’ organizational commitment through job satisfaction. Implications on international human resource management have been specifically discussed.
URI: http://140.113.39.130/cdrfb3/record/nctu/#GT070163701
http://hdl.handle.net/11536/74649
显示于类别:Thesis