開放式課程網站評鑑面向與指標建置之研究

Abstract

近年來網際網路除了在使用人口上顯著提升外，以網路作為學習工具的學習者也有明顯的趨勢；但網路中的學習資源種類繁多，品質也參差不齊，因此開放式課程的崛起挾其免費使用的特性，更增添網路上的學習者的使用意願。然而綜觀現有之開放式課程網站，網站架構、學習資源與介面等內容與設計雖多元卻紛亂，目前尚未有一套針對開放式課程設計與規劃的評鑑標準，因此本研究之目的為建置一能適切評鑑開放式課程網站之評鑑面向與指標，並瞭解專家對開放式課程網站評鑑各項指標之看法，綜合研究結果後對現有之開放式課程網站提出建議。 為達成研究目的，本研究之研究方法包含文獻分析、訪談法以及德懷術研究法。首先透過相關文獻分析與訪談開放式課程網站專家五名，彙整出具備開放式特色之開放式課程網站評鑑面向與指標初稿，初步建立七面向（課程內容質與量、學習輔助功能、網站可信度、訊息與內容更新、技術與連線品質、網站介面設計、網站的開放性）包含41項指標。接下來，為確保本研究之開放式課程網站評鑑面向與指標之合適性與代表性，故進行德懷術專家研究，共有16位專家參與該階段研究，透過線上德懷術系統進行三回合德懷術專家問卷，反覆蒐集資料與分析後，最終完稿之開放式課程網站評鑑面向與指標共有七面向與57項指標。本研究並於最後章節針對現有開放式課程網站給予建議，並提出未來研究可參考之方向。

Recently, not only the population who has access to the Internet has increased dramatically, but the number of users who take Internet as a learning utility has also been raised. Despite the various kinds of learning resources on the Internet, the qualities of them may be uneven. OpenCourseWare (OCW), a set of free-of-use learning materials established by universities, became quite a success over the years and aroused the users’ willingness to learn online. However, the design of OCW websites, including the structure, organization of learning resources and interfaces is multi-variant and disordered. The system and arrangement are still lacking of an evaluation standard. Therefore, the purpose of the study is to establish and verify the dimensions and the criteria that are suitable for evaluation of OCW websites. To achieve the goals of this research, the researcher performed document analysis, interviews and Delphi Technique Method. The first step was to set up seven dimensions with 41 criteria, including (1) the contents and quantities of courses, (2) the assisting functions of learning, (3) the degree of credibility, (4) the renewal of messages and substance, (5) the quality of technique and connections, (6) the interface design of website, (7) the openness of the website. Secondly, the Delphi Technique Method was used as the way to ensure the suitability and representativeness of the research. Sixteen experts in total took part in the stage of Delphi Technique Method of the research. By giving three rounds of questionnaire in the online Delphi Technique Method system, the researcher gathered the materials then analyzed them back and forth. The final edition of the Evaluation Dimensions and Criteria for OpenCourseWare Website includes seven aspects, fifty-seven criteria. Finally, concrete suggestions for OCW website establishment and administration were provided. Implications and recommendations for future research were also addressed.