标题: | 国际快递业陆运路线之技术效率-以T公司为例 Technical Efficiency of Air-express Courier's On-road Routes: Case of T Company |
作者: | 许晓婷 Cathy S.T. Hsu 蓝武王 林村基 Lawrence W. Lan Erwin T. J. Lin 管理学院运输物流学程 |
关键字: | 航空快递业;资料包络分析;陆运路线;取件与递送;air-express courier;box and document;data envelopment analysis;on-road route;pickup and delivery |
公开日期: | 2005 |
摘要: | 本研究运用资料包络分析(DEA)法评估航空快递业陆运路线之作业绩效,共选择三个投入变数(人力小时、行驶里程、货车容量),四个产出变数(递送箱数、递送文件数、收取箱数、收取文件数),以及三个环境变数(顾客点密度、区域平均行驶速度、区域型态)构建EXO-CAT DEA绩效评估模型。本研究以T公司在台湾地区248 条陆运路线为案例,经分析结果指出相对有效率及相对无效率的陆运路线,可提供管理阶层了解造成无效率的可能原因,并进行重要决策的参考。 This study evaluates the relative efficiency of an air-express company’s on-road routes by using the input-oriented data envelopment analysis (DEA) approach. The study selects man-hours, total mileage, and vehicle capacity as inputs; while number of documents delivered, number of boxes delivered, number of documents picked up, and number of boxed picked up are selected as outputs. Some external factors—including stop density, average driving speed of the service area, and type of service area—are also incorporated in the DEA model. A case study with 248 on-road courier routes currently operated by T Air-Express Company in Taiwan is undertaken. Based on the DEA results, the air-express company can easily identify the relatively efficient routes and realize the likely attributes affecting the efficiency. The detailed results, in specific, can help the managers of the air-express company to focus on only the most problematic routes, which require intensive check-rides and critical strategic decisions. |
URI: | http://140.113.39.130/cdrfb3/record/nctu/#GT009271501 http://hdl.handle.net/11536/77855 |
显示于类别: | Thesis |