台灣筆記型電腦全面品質管理標竿---顧客滿意度和意見回饋

標題:	台灣筆記型電腦全面品質管理標竿---顧客滿意度和意見回饋 Benchmarking Total Quality System of Taiwan's Notebook Industry---Customer Satisfaction and Feedback
作者:	唐麗英 TONG LEE-ING 交通大學工業工程與管理系
關鍵字:	服務品質;顧客滿意度;標竿;全面品質管理;發展度;Service quality;Customer satisfaction;Benchmarking;Total quality management;Development level
公開日期:	2000
官方說明文件#:	NSC89-2213-E009-024
URI:	http://hdl.handle.net/11536/89952 https://www.grb.gov.tw/search/planDetail?id=513753&docId=93112
Appears in Collections:	Research Plans

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