客服中心人員排班問題之研究

標題:	客服中心人員排班問題之研究 Using Constraint Programing to Solve Service Agent Rostering Problem at a Call Center
作者:	韓復華 HAN ANTHONY FU-WHA 國立交通大學運輸科技與管理學系
公開日期:	2003
官方說明文件#:	NSC92-2211-E009-048
URI:	http://hdl.handle.net/11536/92345 https://www.grb.gov.tw/search/planDetail?id=842211&docId=159442
Appears in Collections:	Research Plans

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