標題: Does motivating language matter in leader-subordinate communication?
作者: Sun, Pi-Chuan
Pan, Fu-Tien
Ho, Chien-Wei
經營管理研究所
Institute of Business and Management
關鍵字: motivating language;intrinsic motivation;organizational citizenship behavior;job performance;supervisory effectiveness
公開日期: 九月-2016
摘要: This study examines the relationships among motivating language, intrinsic motivation, supervisory effectiveness, job performance, and organizational citizenship behavior. It compares the effects of motivating language across different organizational categories. Of the 500 questionnaires that were distributed, 277 were found to be usable (161 for the airline organization and 116 for the army organization). The findings of the study contribute to the literature on human resource management, communication, leadership, and organizational behavior by showing the effects of motivating language on supervisory effectiveness and organizational citizenship behavior, as well as by identifying the mediators of intrinsic motivation. However, the study offers no evidence that motivating language has an effect on job performance. The study also notes that, regardless of whether a person is in an army or airline organization, motivating language can produce the same result and does not vary much across cultures.
URI: http://dx.doi.org/10.1080/17544750.2016.1206029
http://hdl.handle.net/11536/134181
ISSN: 1754-4750
DOI: 10.1080/17544750.2016.1206029
期刊: CHINESE JOURNAL OF COMMUNICATION
Volume: 9
Issue: 3
起始頁: 264
結束頁: 282
顯示於類別:期刊論文