廢棄物清理運籌管理策略：以全亞冠科技股份有限公司為例

Abstract

摘 要 傳統觀念中，廢棄物清除、處理業係一從事各類廢棄物清除的工作，從事本行業的人、事、物皆被邊緣化了。今天各行各業由於科技日益創新、經濟活動快速發展、消費型態轉變等等，豐富了生活內容外，但也製造出龐大的廢棄物，尤其是事業廢棄物，它對環境的污染傷害是大家不可再漠視與邊緣化了。 台灣廢棄物清除、處理業者大部份皆是由二、三十年前由混合五金業者變身而來。起初所要求的是拆解、篩選與利益，但由於廢棄物的質量已因工業的發展改變，從事本行業的條件已被需求為妥善處理、透明管理和資源再生研發。本文研究基於產業與環境的要求，首先對廢棄物的產生源頭、政府管理政策簡略說明，其次引用五力分析架構和SWOT分析矩陣來說明該產業所面臨的各項挑戰與競爭構面。最後藉由案例公司的五力分析與SWOT分析瞭解公司於該產業的優勢、劣勢，提出因應經營模式和推行公司電子化、透明化、專業化與全球化等四化服務，證明公司策略若是運用妥當往往可以獲得不錯的績效。 本文研究所呈現主要是經濟的發展和環境永續是共生共存的，這當中的成功要因是管理技術和資源再生技術兩大項。廢棄物管理研究一直甚少有人研究，期待往後會有更多人士來探討這一方面並共同來改變該行業的形象。

ABSTRACT The waste disposal and treatment industries of Taiwan are mostly transformed from the companies of the traditional hardware industries during the last two decades. In the past, the solid waste was disassembled, sieved and salvaged. However, the quality and quantity of the solid waste has varied due to the industrial development. The companies engaged in the solid waste management business are required to properly move and handle the waste. Transparent management and the RD ability to creat value from process reengineering is critical for the competition in this industry. This thesis first presents a brief description of the production source of waste, and the related government policies and regulations. We then analyze logistics management strategies and business models of the private waste handling industry. A case study using SWOT and value-chain analysis approach is conducted. Four areas of critical success factors including operational mode, e-business implementation, management transparency, and globalization are identified. The competitive strategies explored from this research would also improve upgrading the quality of waste handling industry as a whole in Taiwan. While the existing literature on the subject of logistic strategies for waste management industry is scarce, we hope this research could provide a good reference for the future research.