應用TRIZ與AHP探討製造策略方案的創新與選擇---以台灣某面板廠為例

Abstract

TRIZ是俄文Teoriya Resheniya Izobretatelskikh Zadatch字首的縮寫，意即「發明性問題解決理論」(Theory of Inventive Problem Solving) ，1946年由蘇聯學者Genrich Altshuller提出，目的在更快更有效的解決技術性的發明問題。由於TRIZ成效卓著，多年來已廣為各界重視與研究。其中Darrell Mann近年來成功地將TRIZ運用於企業及管理領域。 AHP ( Analytic Hierarchy Process, 層級分析法)，是Thomas L. Saaty於1971年所發展的多準則決策模式，藉由層級結構、對比矩陣及一致性分析，針對解決問題的可行方案進行抉擇。 本研究運用TRIZ在管理領域的四十發明原則及三十五演化趨勢以及AHP，探討製造策略方案的創新與選擇，並以台灣一家觸控面板製造廠為例，印證TRIZ及AHP可以方便有效的協助管理者發展製造策略並進行決策。

TRIZ is the abbreviation of Russian “Teoriya Resheniya Izobretatelskikh Zadatch”, which means the ‘Theory of Inventive Problem Solving’. For solving the technical problems with more effective and efficient process, Russian inventor, Genrich Altshuller, firstly announced TRIZ in 1946. Then TRIZ was widely researched and applied in many other domains for its fruitful success in technical field. Darrell Mann have being successfully developed TRIZ in business and management field. AHP (Analytic Hierarchy Process), developed by Thomas L. Saaty in 1971, is a multi-criteria decision making process. AHP is very useful for making a decision among the available by hierarchy structure, pair wise ratio and matrix, and the consistency analysis. In this thesis, the author combined Darrell Mann’s 40 principles, 35 trends of evolution and the manufacturing strategic factors to categories of inventive criteria that could help create alternatives in AHP process for the goal. With a case study of touch-panel plant in Taiwan, we have verified that TRIZ plus AHP are effective and efficient tools for helping managers in manufacturing strategy development and decision making.