标题: | 工作期望、工作满意与离职倾向关连性研究-以某家12寸晶圆厂直接人员为例 A Research of Relationships among Job Expectation, Job Satisfaction and Turnover Intention of Direct Labor - An Empirical Study of A 300 mm Foundry Fabrication of Semiconductor Manufacturing Company |
作者: | 陈权勇 Chuan-Yung Chen 李荣贵 Rong-Kwei Li 管理学院工业工程与管理学程 |
关键字: | 工作期望;工作满意;离职倾向;Job Expectation;Job satisfaction;Turnover Intention |
公开日期: | 2005 |
摘要: | 放眼全球,许多晶圆厂公司皆拥有最先进制程的工厂,理应这些工厂的直接人员(技术人员)在加入科技大厂之前,对生涯前景满怀憬,接着兴致勃勃的加入该晶圆厂,然而任职不久却有许多员工满腹委屈、意兴阑珊的离开。然而,高离职率却成为各家公司管理阶层所挥之不去的梦靥。本研究藉由问卷调查直接人员工作期望、工作满意度及离职倾向,来探讨该案例十二寸晶圆厂的员工在这三者之间的关连性研究。因此,本研究的主要研究目的叙述如下: (1)藉由工作期望与工作满意分析,提供各大晶圆厂公司在招募直接人员的人力需求或留才时,做为一个参考依据,以掌握员工的工作需求。 (2)除瞭解线上同仁的工作现况并做为日后改善的参考外,同时可预测及防杜潜在优秀员工之离职可能性,亦能提供人资主管企业内离职率的依循及最佳参考资料。 本研究总共回收558份有效问卷,在资料收集过程中,其样本对象是锁定生产线上的直接人员,并搭配便利抽样的方式来进行,最终得到以下的研究结果: (1)员工初入公司的工作期望各构面与进入公司工作一段时间后的工作满意度各构面是具有明显正相关性的。 (2)员工的性别、婚姻及工作年资等属性与工作期望各构面间具有不同的差异性。 (3)员工的工作期望与工作满意程度之平均排名有显着的差异性存在,普遍上,员工对于工作满意程度低于工作期望程度。 Since it has been noticed that most semiconductor manufacturing companies possess foundries with high technology process worldwide, those direct labors (technicians) with high expectation toward the companies but with regret out of there. High turnover rate of employees is a nightmare to management. A research of relationships among job expectation, job satisfaction and turnover intention of direct labor-an empirical study of a 300 mm foundry fabrication of semiconductor manufacturing Company is herein presented by means of analysis from questionnaires. The purposes of this research are stated as below. 1). To suggest recruiting criteria for job requirements in manpower demand of direct labors by the analysis of job expectation and job satisfaction 2). To prevent excellent employees from leaving and improve retention rate In this research, 558 questionnaires have been collected from direct labors by convenience sampling and the results of study are presented as below. 1). There is a positive correlation between job expectation and job satisfaction. 2). There is positive correlation in sex, martial status and seniority with job expectation. 3). It is observed that the ranking between job expectation and job satisfaction be significantly different. The mean value of job expectation is statistically in ranking much below that of job satisfaction. |
URI: | http://140.113.39.130/cdrfb3/record/nctu/#GT009363527 http://hdl.handle.net/11536/79984 |
显示于类别: | Thesis |