Effects of network capital and resources on SMEs competitiveness: A moderated mediation approach

Abstract

本研究結合網絡結構、組織互惠性和組織敏捷性等面向來探討網絡資 源是否有助於改善中小企業之經營績效以及瞭解上述機制如何運行。透過台灣中小企業的實證資料研究指出，高品質的網絡結構地位有助於提升企業之 經營績效。此外，企業可以運用組織敏捷性作為結合外部資源與組織內部能 力的中介機制，並藉以強化網絡結構對企業績效之效果。更者，策略夥伴間 的組織互惠性會進一步強化網絡結構對企業績效之直接與中介效果，使得組 織互惠較高的企業之績效表現優於組織互惠較低的企業。

This research extends previous related literature by combining network structure, organizational reciprocity, and organizational agility to explore whether and how network resources improve small- and medium-size enterprise (SME) performance. Data collected from Taiwanese SMEs indicate that a high-quality network structure enhances firm performance. In addition, as a mediating mechanism, organizational agility combines external resources with internal capabilities to enhance the effects of network structure on said performance. Most notably, the findings present that organizational reciprocity strengthens these direct and mediation effects such that firms with high organizational reciprocity outperform those with low organizational reciprocity.