标题: | 赋权领导对价值共创之影响 ---跨层次的关键中介机制之探讨 Examination of Empowerment Leadership in facilitation Value co-creation ---a multi-level and mediating-effects model |
作者: | 简振 Chien, chen 萧婵 Hsiao, chan 管理科学系所 |
关键字: | 跨层次分析;赋权领导;组织创新;高效能人力资源管理实践;知识分享;价值共创;Cross-Level Analysis;Empowerment leadership;Organization innovation;High-involvement human resource practice;Knowledge sharing;Value co-creation |
公开日期: | 2012 |
摘要: | 本研究试图回答:“赋权领导对价值共创之影响---跨层次的关键中介机制之探讨”。本研究假设赋权领导者可激励员工的工作潜能来影响员工与顾客间的价值共创,亦会藉由建立一个高效能人力资源管理实践的制度,以及营造一个彼此乐意分享知识与促进高度创新氛围的工作环境,从而驱使员工提高与顾客合作的动机与意愿,进而提高合作所产生之价值共创,故本研究将以跨层次及关键中介机制之分析来切入探讨价值共创的重要研究。本研究采取跨层次之线性模型,提出并证实了组织层次的赋权领导对个人层次的价值共创存在正向影响;此外,本研究亦提出并证实了组织层次的组织创新、个人层次的高效能人力资源管理实践及知识分享可作为赋权领导与价值共创间的关键中介机制。本研究贡献首先将价值共创作为整个研究的核心,提出并证实了赋权领导对其重要的正向影响效果,此超越了过去仅从赋权效果与顾客观点对价值共创影响之探讨,提出了赋权领导全面性的行为对价值共创之影响;此外,本研究提出并证实了赋权领导可透过组织创新、高效能人力资源管理实践及知识分享作为完全关键中介机制来正向影响价值共创,这些完全关键中介机制将对价值共创领域之贡献再进一步向前推进;最后,本研究采用了HLM统计分析来对价值共创进行跨层次之分析,不仅呼应了过去学者指出组织行为之研究探讨唯有透过跨层次的分析并加入中介因子研究才能对研究有更精辟深入的全盘了解外,更并弥补过去价值共创之相关领域缺口。 关键词: 跨层次分析、赋权领导、组织创新、高效能人力资源管理实践、知识分享、价值共创 This research is to analyze how“A Multilevel, Multi-source Examination of Empowerment Leadership in Facilitation Value Co-creation.” We assume that empower the employees could not only motivate them to work more efficiently, but also encourage them to have more value co-creation with customers. Also, developing the knowledge sharing and organization innovation circumstances in their working environment could increase the employees’ willingness and motivation to create value co-creation with customers. Therefore, this research analyzes the importance of value co-creation by studying the cross level crucial mediators. This study has adopted the Hierarchical Liner Modeling (HLM) of cross-level analysis, brought up and proved that empowerment leadership of organization level could have positive influence toward value co-creation of individual level; besides, this study has also brought up and proved that organizational level’s organization innovation, individual level high-involvement human resource practice and knowledge sharing could be the crucial mediator between empowerment leadership and value co-creation. First, the research contributions use value co-creation as core of resource, brought up and proved that empowerment leadership, including its overall behavior, could have positive influence to value co-creation, which exceed the previous studies that only consist of effect between empowerment and value co-creation, or only explore value co-creation from customers’ perspective. Second, the research brought up and proved that empowerment leadership could have positive influence toward value co-creation via organization innovation, high-involvement human resource practice and knowledge sharing. All these crucial mediators have moved the contributions of value co-creation related studies greatly forward. Lastly, the research has adopted the statistics analysis of Hierarchical Liner Modeling (HLM) to carry out the cross-level analysis of value co-creation. This is not only respond to the past research that it is the only way to penetrate organizational behavior by analyzing cross level and adding mediators, but also supplement the gap of value co-creation related studies. Key words: Cross-Level Analysis, Empowerment leadership, Organization innovation, High-involvement human resource practice, Knowledge sharing, Value co-creation |
URI: | http://140.113.39.130/cdrfb3/record/nctu/#GT070053113 http://hdl.handle.net/11536/71564 |
显示于类别: | Thesis |