以層級分析法建構供應商評選模式-以新竹網通公司為例

Abstract

企業想要在商場永續經營，供應鏈管理是生存的關鍵。供應鏈管理是一種集中式的管理思維，從上游的供應商到終端用戶的一系列整合物流、資金流，優化信息流的活動，以提高企業的競爭力。對於網通公司而言，供應鏈管理最重要的部分在於供應商管理。如何評選品質優良、供貨穩定及合適的供應商做為長期合作夥伴，這是網通品牌公司在推動品牌所面臨的第一道重要的難題。 政府於2009年1月啟動網路通訊國家型科技計畫，網通新趨勢包括三網融合、數位匯流、物聯網、雲端運算等，改變網通產業面貌，並朝向融合更多附加功能、更高階的產品出貨為主。本研究選擇以『網通業』為研究產業。探討網通業者在評選供應商時，所需要評估及考慮的指標。 本研究採用層級分析法（Analytic Hierarchy Process, AHP ），以新竹某知名網通公司為本研究個案，針對『供應商評選』問題進行評選指標之權重評估及探討。首先參考歷史文獻的準則與屬性，並與網通業專家初次進行訪談，整合專家意見，刪除不重要因素，建立出本研究的供應商評選架構。本研究架構包含『品質系統』、『設計管制』、『生產過程管制 』、『採購』、『綠色產品管理』等五個準則及26個屬性。再針對與網通業專家進行問卷調查，歸納出各準則及屬性之間的權重值。以作為日後網通產業在『評選供應商』作業之決策依據。

Wanted to be a ever-flouring enterprise ,Supply Chain Management is a key material. SCM is a management way which is concentrated on suppliers to end-users integrate their logistics, finance and informations in order to stay competitive. For Network Communications Company, the most essential part of SCM is the management of supplier. How to properly choose a reliable supplier as our long term partner is a first difficulty for Network Communications Company to boost their brands. Our government initiated the Federal Internet And Communication plan in January 2009.This plan contains tri-networks integration、Digital Convergence, The Internet of Things and Cloud Computing etc. It changes the industry towards combine more functions and more high-tech products. This research is based on Network Communications Industry to discuss what factors should be considered when they choose a supplier. This research is based on AHP, Analytic Hierarchy Process, to analysis a famous Network Communications company in Hsinchu. The question is focused on how to choose a supplier and set a proper and fair weight for each supplier. First I checked some references’ principle and communicate with some experts of network communication to integrate their ideas and delete some useless factors to create this frame. This research frame contains five principles such as 『Quality system』、『Design Control』、『Production process control 』、『Purchase』、『Green Product Management』 and twenty-six attribute .Then do a survey with the expert of network communication to sort each figure of principle and attribute to be the foundation of decision making.