标题: 交通执法绩效评估模型之建构
Constructing the Performance Evaluation Model for Transportation Law-Enforcing
作者: 吴婕妤
Chieh-Yu Wu
曾国雄
运输与物流管理学系
关键字: 资料包络分析法;交通执法;绩效评估;Data Envelopment Analysis;Transportation Law-Enforcing;Performance Evaluation
公开日期: 2004
摘要: 摘 要
各地方县市警察机关之主要工作,以治安及交通为两大主轴,由于警力及机关资源有限,如何运用警力资源以达最大工作成效,应是警察机关极应探讨之问题。运用适当之绩效评核方法为公共事务管理所必需,但用单一目标或准则衡量一件事物的优劣将有失偏颇,所以如何在多目标(准则)评估技术下,抽取一些较具代表性的因素考量作为评核构面基础,并依照评核基准,构建出合理可行的评核模式,进而建立一套完善的实施计划及考核评估标准,是亟待研究的重要课题。
有关效率评估在运用上已有相当多的方法,经过比较分析,资料包络分析法可以同时处理不同衡量单位的多项投入与多项产出项之效率衡量,无须事先假设生产函数关系的型式,可避免参数估计问题,投入、产出项的权数值由数学规划模型产生,不受人为主观因素影响,可以提供单位资源使用状况及效率改善资讯,建议管理者决策参考。
本研究使用资料包络分析法及其改良模式模糊多目标规划之资料包络分析法,针对台北市政府警察局各分局进行效率评估,包括技术效率、纯技术效率、规模效率及规模报酬等,并就无效率的原因进行差额变数分析,以设定可达具效率的投入产出目标值。本研究结果显示,模糊多目标规划之资料包络分析法能提供较明确的比较结果,而资料包络分析法则可提供各单位效率改善建议。
abstract
The major work of county (or city) police departments is security and transportation. Due to the limit of police force and department resource, the police departments should probe into how to make use of the police force to have the greatest effect. To utilize a proper performance evaluation is essential for public administration. It will be biased to weigh a thing with the sole goal or criterion. Therefore it is indispensable to establish the perfect program and appraisal standard by an effective evaluation model which is constructed of some representative factors from multiple criteria assessment method. Data Envelopment Analysis (DEA) is a mathematical programming approach which measures multiple input and output factors to access the weights. It provides the managers with the information of resource utilization and efficiency improvement for decision-making.
This study adopts DEA and DEA with Fuzzy Multiple Objective Decision Method to evaluate the efficiency including technical efficiency, pure technical efficiency, scale efficiency and return to scale among police districts in Taipei City Police Department. Through slack variable analysis of the source of low efficiency, this study can set up an efficient input and output target value. The result of this study indicates that DEA with Fuzzy Multiple Objective Decision Method can provide more explicit comparison result and DEA can supply the departments with the advice of efficiency improvement.
URI: http://140.113.39.130/cdrfb3/record/nctu/#GT009236525
http://hdl.handle.net/11536/77253
显示于类别:Thesis


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