資料包絡分析法評估公司組織變革經營績效-某個案公司為例

Abstract

在整個平面顯示器製造業經營環境由於新技術的開發，還有相關的應用也隨之愈來愈多，企業為了因應外在環境高度的不確定以及競爭之下，為了確保自身競爭優勢及經營績效，達到永續經營的目的，企業必須要透過持續的改變，藉以提升自身在市場的競爭力，才不會被市場所淘汰。 本研究主要是討論組織變革前後的經營績效分析，從資料顯示出業者在組織改變之前，不管是整體效率或是純技術效率均是有效率的，不過組織變革之後，顯示出不管是整體效率、純技術效率以及規模效率都是無效率的，顯示出業者在組織的改變之下，整體效率是沒有改善的，現今產業的大環境不明朗以及高度競爭之下，業者更應該好好運用組織內的資源，以達到組織的最佳效率。

As far as the flat panel manufacturing industry’s operating environment is concerned, due to the development of new technologies, as well as the diversification of the Internet market, the related applications have become increasingly widespread. In addition to coping with the highly competitive external environment, enterprises have to ensure their own competitive advantage. Therefore, how to effectively gain access to limited resources to create higher added value for shareholders and employees is the key to avoid being eliminated in the competitive market. The data envelopment analysis was adopted in this study to analyze the operating performance before and after organizational change. Based on the data analysis results, it was found that both the technical efficiency (TE) and pure technical efficiency (PE) prior to the organizational change have been efficient, while the TE, PE, and scale efficiency (SE) have shown improvement after the organizational change. It indicates that under the new organizational structure, although the management have failed to achieve TE efficiency, gradual improvement has been accomplished. In the face of uncertainties and fierce competition in the general manufacturing industrial environment, management should make good use of the resources available within the organization to make adjustments to achieve the best organizational efficiency through the suggested type of operation.